Reference

123apps Privacy Policy For Indonesia

123apps Privacy Policy explains what we collect when you open an account, use a mobile device, or connect DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choicesPolicy requests
Browse Our Lobby Read FAQ
123apps 123apps Privacy Policy For Indonesia
CONTACT THE TEAM

Privacy Help Near Your Account

A clear contact path helps you act on your Privacy Policy rights without searching through the lobby.

Account requests Ask us to confirm whether we hold data linked to your 123apps account.
Wallet records If a DANA, OVO, GoPay or QRIS receipt needs clarification, send the transaction reference…
Security concerns Tell us promptly if you notice an unfamiliar login, device session or account change.
DATA HANDLING

What We Do With Your Account Data

Privacy Policy choices matter most when they connect to actions you recognise. We describe the data purpose beside the account step, wallet event or device session that creates it.

Account creation

When you open an account, we collect the details needed to create and secure it. Phone verification can be required before account access. We do not ask you to place a password, wallet PIN or full payment credential into a support message.

Device signals

Your phone, tablet or desktop browser may send technical signals such as session identifiers, browser type and approximate access timing. These help us keep a session working, identify unusual activity and understand whether a security prompt is needed.

Cookies

Cookies can remember a session and support security checks when you move from login to a lobby page. You can manage cookie settings in your browser, although restricting some cookies may interrupt account access or require another verification step.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity can produce references, amounts and status records. We use these records to reconcile a request and check a receipt, while payment providers handle their own processing under their policies.

Retention controls

We keep account, security and transaction records only for the period needed for the stated purpose, account protection and applicable legal duties. When a record is no longer needed, our handling process supports deletion, anonymisation or restricted retention.

Your requests

You can ask for a copy, correction or deletion of relevant personal data, subject to identity checks and legal limits. Send the request through our account support route, describe the specific record and tell us how you want the response delivered.

Privacy Policy Questions From Indonesia

These Privacy Policy answers address the account and wallet situations you are most likely to encounter on 123apps. They explain what may be collected, how to request a change and why verification can be necessary. For a request tied to a particular transaction or device, include the relevant account contact and reference so we can respond without exposing another person’s data.

The 123apps Privacy Policy covers account details, phone verification, device and browser signals, cookies, support messages and payment references. It applies when you access the lobby, use a mobile device or connect DANA, OVO, GoPay, QRIS, bank transfer or a virtual account where local law permits.

Phone verification helps us confirm that an account access request comes from the account holder. It can also help us investigate an unfamiliar session or wallet status question. We may require this step before sharing account data or changing contact details.

Yes. Our Privacy Policy covers the account-side references created by DANA and QRIS activity, such as a payment reference and status. The payment provider may separately process personal data, so you should also read that provider’s own privacy terms.

Send a correction request through the account support route and identify the profile using its registered email or phone number. Explain which field is wrong and provide the accurate value. We may ask for verification before changing the record to protect your account.

You can request deletion of personal data covered by this Privacy Policy, but some records may need to remain for security, dispute handling or legal duties. Contact us with the account detail and record concerned; we will explain any restriction before taking action.

We use cookies and similar session tools to keep login activity connected, support security checks and remember necessary choices. Browser settings can limit them, but doing so may sign you out or prevent a device from completing the account verification path.

Use our account support route and write that your request concerns the Privacy Policy. Include your registered contact, the record or transaction reference involved and your preferred reply method. Do not include your password, wallet PIN or complete payment credentials.

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